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Joy S.

Contributor Level

Total Points
100

1 Review by Joy

  • WeddingWire

11/26/19

I was very clear to the representative about my prior experience or failures to get bookings with gigmasters and gigsalad---that I was looking for something better or that would generate bookings. I explained that although I received several leads weekly from gigmasters/gigsalad, it appears people were looking for "cheap" bands & I could not afford that. She assured me that they have over 950 hits per month and that they do help clients understand the logistics and cost for music or bands. Well, I may have received about 10 leads to 15 leads with no bookings, even with follow-up. It's my fault for falling for this inflated sales pitch, as I'm usually combing through contracts very well and I thought I did this time. I knew that I could cancel in six months, but missed the part where I had to cancel within 30 days. It appears that this type of language is entrapment and that the contract is long and exhausting for a reason. Besides, it takes more than 30 days to know if a service like this will work for you. Gigmasters and gigsalad give you either 60 or 90 days and that information is not hidden in small print but is clearly stated on their website. I have since talked to a couple of other local musicians/bands who feel the same. I have pleaded with wedding wire to no avail. I tried to explain that we independent artists are on a very tight budget and can't afford to pay to just have our names listed because we can get this on social media and many other sites for free. As a matter of fact, I do get bookings via my website, which is about $11 per month and social media. Those sites have been productive for me, but my point is that it is free or cost very little. If a company is so sure their service is superior, then offer a free profile and make a percentage of all bookings. If you think that is unreasonable and not profitable or not in your best interest, well, that's my point. You don't want something or a service that is not good to you and we want nothing that is not good for us. In addition, it also speaks volumes in terms of a company's confidence that you can actually deliver. If a business or a contract can't be a win/win situation, then it should not be.

Tip for consumers:
The website is awesome and the sales pitch is great. Ask the company to provide everything in writing, including the promise of a large volume of customers.

Products used:
This is a service.

Service
Value
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Quality

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