- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
We have been using Postmates for several months and appreciate the convenient service. HOWEVER -
If you use Postmates delivery service I am urging you to check your delivery history and charges. Last night we discovered that our credit card was charged $83.25 for an order that actually added up to $44.02. I checked our delivery history and charges and so far have found 11 deliveries where we were overcharged. I still have more deliveries to check and am confident I will find more overcharges. I have contacted Postmates about this and some of the overcharges will be refunded. However, one customer service rep tried to tell me that $5.00+$11.00+$10.00 = $39.36 and that I just don't understand how their charges work. REALLY! $5.00+$11.00+$10.00 was the charge for the food only and in real life it adds up to $26.00.
Be vigilant about your charges is you use this service. We are going to find another way to have food delivered.
Joyce K.'s review of Postmates earned 2 Very Helpful votes
Joyce hasn’t received any thanks yous.
Joyce doesn’t have any fans yet.
Joyce isn’t following anybody yet.
Empty.
I ordered via Postmates and spend exactly $16.93 they kept changing the time and then my food was...
