Joyce G.

Here's the timeline for the 150 cc trike I order from saferwholesale.com:

April 7th: order trike and am told that if I use a direct debit from my checking account, they will not charge shipping fee. I authorize a direct debit for $1789. 95

April 22nd: I have not heard a word about my order, so I call and am assured that it will ship soon.

April 23rd: I get an email saying the trike is out of stock. No idea when it will be avaiilable. Could be months. For $250 more they will immediately ship a better trike (they are giving me SUCH a deal). I refuse and tell them I want a full refund to which they reply that there are no refunds and that the best they will do is give me a store credit. They finally come down to $175 additional for the other trike. They really have me over a barrel at this point. I need the trike and they have my money. I do however refuse to use a direct debit, so they agree to take a credit card for the additional money. They assure me that it is in stock in Georgia and I will have it in my hands in 5 to 6 days.

April 30th: No news so I call and they tell me to call back on Monday and they will have my tracking number.

May 2nd (Monday): No word from them so I call and they say there is a problem. The item isn't in stock in Georgia afterall, it is in California. It's going to take them a week or so to get it straightened out so call back on the following Friday. I ask why I was guaranteed it was in stock in Georgia and they refuse to give me an answer.

May 9th (Friday): Call and they say they are working on it. I go off on them and am promised that they will have updated tracking information for me on Monday. To please give them time. Tell me to call back on Monday.

May 12th:(Monday) I call and they are "still working on it". I demand a refund yet again and am told again..."sorry no refunds. Can only give you a store credit". They swear that they will have the tracking info by Friday. Please give them till them to get it straight as they are working SO hard to get this right for me.

May 16th:(today) I call and am told to wait for a manager. Manager comes on and says that because the item is in California, and not Georgia, that the shipping cost is much more and they want $200 MORE MONEY. I tell them that my lawyer will in contact with them. They say that they will after all give me a refund but it will take 4 to 6 weeks. I tell them it took them 8 hours to take the money out of my bank account and that I need this money to go buy another trike now, not in 6 weeks. They tell me that's not possible and when I get irate and tell them that my lawyer will contact them, they say "fine, he'll be more reasonable then you are right now" and hang up on me.

I am now disputing all charges with my bank and my credit card company. AVOID THIS THIEVES AT ALL COST.