Joyce C.’s Reviews of ModCloth & more

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Women's Clothing

“Not good since they changed their policy”

4/5/16

I used to love shopping at Modcloth, the customer service department was so giving and helpful. I ordered so much from them because of this. Now since they changed their policy, i don't like them anymore. I do order from them every once in a while, but not as often as I did in the past. They used to offer free returns was one of the features that I miss. If i forgot an item in the past on my order, they used to send the item free of charge. These days? No way. So many little things they stopped doing that made a difference.