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Joy C.

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1 Review by Joy

The Ladders

  • The Ladders

“I recently requested to purchase contacts for the wrong...”
1/9/23
Verified purchase

I recently requested to purchase contacts for the wrong job/company. Totally my error. I submitted a service request indicating my error and requested the intended contacts. Less than 24 hours later, I received the requested (but not wanted) contacts, quickly followed by a response to my service request. Monica Toribio in support offered a 1 time exception to address my mistake and had the desired contacts sent to me immediately. Great customer service should always be acknowledged and appreciated!

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