Joy B.

I purchased a blazer 5 weeks ago. It was nothing like the photo in terms of color. I returned it 4 weeks ago and cannot get a refund! Return process is a nightmare. I called 8 times and each time got a very uneducated sounding rep who each time gave me a different date they received merchandise. After 4 weeks, I was told it had still not reached their facility & will take another 10 days to process. They do not want to give you money back and do everything possible to hold onto your money. Maybe they have a ash flow problem. Still no refund and the rep yesterday promised to send to escalation department but would not provide their number so I can follow up. Stay away. Do not purchase from them.