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Jo V.

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1 Review by Jo

Rent The Runway

  • Rent The Runway

“Rent The Runway”
12/2/18

I rented several pieces from Rent the Runway for special occasions and had a good experience. I then signed up for the Unlimited Membership which I do not recommend since the clothes are often too worn out to use. When I brought my concerns up I was offered a $20 discount and then it was impossible to cancel. The kept billing me and didn't issue a refund for the month they billed and me where my membership wasn't active. I only notice their mistake went on their site to look for a dress for a single rental and saw they still had me as a member and didn't issue a refund for $173.

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