I rented a room from Best Western for friend who was from Ohio. When I was helping my friend check in and pay for the room the two front desk employees told me that they had to charge me the $250 fee because people from Louisville Ky destroy hotel rooms. I said that the room was for my friend from Ohio and they said that they could drop the fee because my friend was not local. I said that is rude. Both employees told me that it is Best Western Company policy to be rude and hate locals from Louisville Kentucky. I was feeling weird but ok. So I then paid for the room and helped my friend get the suitcase from the car. That is when the employees had to come outside and tell me they had to cancel the room because I was from Louisville Ky. So again that is super weird. But I guess if that is Best western company policy then that really sucks.