Joshua L.

I initially purchased tickets for a show that was to take place in February 2020. It was postponed long enough to be out of range for a bank dispute and then due to Covid-19, you canceled the show and sent an email refusing to refund my ticket costs but offered a 120% credit for a new show of my choosing. I selected a show for August of this year and had to pay an additional 62 dollars to cover the cost of the tickets. The show has since been "postponed." Due to your previous refund policy, you would still be exempt from refunding, however, the date of the show is now in 2099, exceeding the life expectancy of my chosen artist. I have attempted several times to resolve this issue, however when emails are sent, a 'mailer-demon' unavailable response is received. When attempting to live chat, the chat ends itself regardless of the responses entered. Telephone calls redirect you to emails and live chat. This process is illegal. In the off chance that this email does make it to your destination, I would like you to know that it would be silly for me to initiate a lawsuit on my own because it would cost more than it would be worth. However, if I were to utilize social media and find others that were unhappy with their experience, I am sure it would be more than beneficial.