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100% helpful, kind and to the point. I knew right away i was typing with a happy individual who was happy to help me out. Cant wait to start my Ark adventure through this server service. Ive used it in the past for conan and it was great then. Im sure ill have the same great exp. With this one... After much waiting I decided that 10 biz days was too long to limbo for a video game server so I cancelled my ticket and deactivated my account. Customer service is great! Time frame in which an unknown problem was handled was too long for me, I'll have to settle for an established server.
Tip for consumers:
none needed its all self explanitory.
Products used:
see as going to be a server but they couldn’t resolve my issue in a timely fashion.
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Hello Joshua,
Thank you for your feedback! It's wonderful to hear about your experience withTony. We appreciate you taking the time to let us know about it.
Although some situations can take time, our team is always happy to make things right. We want to ensure you get the best solution and that your problem is resolved as quickly as possible. If you would like to rent a server again, please submit a ticket at http://nitra.do/ticket then E-Mail reviews@nitrado.net with the ticket ID! We are glad to help.
Best regards,
Zach