Cars.com is despicable. I posted a legitimate review for a dealer on their website and they keep removing it because that dealer is a "paid member". Executive Auto in Winchester, VA sold me a used vehicle that had a rusted through subframe mount on both sides. The dealer knew about it, covered it up and provided me a with fake safety inspection certificate. I could have been killed if it gave out while I was driving on the highway.
I left a review about this on Cars.com and they remove it without notifying me. I then contacted them and provided them with the photos as well as the vin number to the car with the sales contract and safety inspection. In not so many words, they said there was nothing they could do... try posting it again.
I did exactly that, and it was removed within 48 hours. Executive Auto put that Saturn Vue back up for sale on their website. My review is simply trying to help other consumers and protect them in case they do not find out about the death trap that is being sold to them. By removing my review, Cars.com is an accessory to murder if someone gets killed. I have notified the dealer about this and I have notified Cars.com multiple times, but they continue to act in this sleazy manner.
NEVER trust reviews on this website! Look on multiple sites and use your best judgement. Cars.com needs to be shut down and investigated before someone gets hurt.