They took money off account never unlocked my phone, told me not to be alarmed that they never actually charged my card and not to worry if I don't see my money credited back on my account cause they never actually charged it when my account is still 19$ short of what it was
Thank you for your feedback, Josh! As per your request, your order has been canceled/refunded already after 5 business days although the allotted processing time (3-7 business days) had not been exceeded yet. Due to this early cancellation, your funds which were authorized/reserved upon placing your order had not been captured yet by us, so your refund has indeed been issued in form of a reversal (i. E., cancellation of the pending authorization) as stated in the email notification you received. The refund was issued at the time you received the notification and should reflect on your card within 1-3 days, depending on the speed of your bank. We are sorry for any confusion caused and we will be happy to provide you with a special discount for unlocking your next device with us. Thank you!
Thank you for your feedback, Josh! As per your request, your order has been canceled/refunded already after 5 business days although the allotted processing time (3-7 business days) had not been exceeded yet. Due to this early cancellation, your funds which were authorized/reserved upon placing your order had not been captured yet by us, so your refund has indeed been issued in form of a reversal (i. E., cancellation of the pending authorization) as stated in the email notification you received. The refund was issued at the time you received the notification and should reflect on your card within 1-3 days, depending on the speed of your bank. We are sorry for any confusion caused and we will be happy to provide you with a special discount for unlocking your next device with us. Thank you!