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Josh H.

Contributor Level

Total Points
82

1 Review by Josh

  • Groupon

1/10/17

I have ordered about 10 vouchers on Groupon and 4 of them turned out to be for companies that went out of business, had recently fired almost all their staff, moved to an area that was no longer within an hour drive of my house or simply did not deliver the item, period. On each occassion Groupon had a different response. (a) "it has passed the cancelation period" for a product that I actually ordered and was not delivered. (b) We can only exchange this for another item (even though the other services were not located near me (c) a credit to my account

When I complained Groupon eventually just said, "well, we respect your ability to complain."

I am not sure how a company is allowed to stay in business if they sell products that are no longer available or represent companies whose services are not what is advertised.

Josh Has Earned 2 Votes

Josh H.'s review of Groupon earned 2 Very Helpful votes

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