Joseph O.

I would not send anyone to Cooper Hospital for medical treatment. I am diabetic and need to have an early morning appointment for my condition. First thing they did was to change my surgery arrival time from 7:00 am to 2:30 pm leaving over 14 hours for not have anything to eat or drink at this time.

After I arrived and was prepared for surgery the time was now 4:30 pm. At that time they informed me that my operation time had changed to 6:00 pm. About 5 minutes later my surgery was cancelled telling me that one of the doctors (Dr. Bowen, Heart Surgeon) could not stay for my procedure. The hospital did not care that I was a diabetic, did not care I had to cancel a shoulder replacement that same day for my wife to schedule my critical operation. Did not care that I had to arrange a ride to the hospital and home for myself and my wife. Did not care that I had had to stop my blood thinners for AFib for 4 days putting me at risk for a stroke. And what makes it even worse is that nobody from the hospital even call me the next day to try to make it right. I was made to feel like I was just a piece of meat, just money in their bank account. They sent us home with a parking voucher to get our car out of the garage. My day ended with me going over 17 hours without having anything to eat or drink. Cooper Hospital tells you that " Cooper Cares " "Treatment First".
I am now making arrangements to go to University of Penn Hospital.
Respectfully,
Joe O