Delivery men mumbled and grumbled, because they had to reverse their truck down a lane to get to the premises, this was after failing to deliver the product the previous day!
They refused to bring the items up the stairs, because one of them was over 50k, it was 54kg, and left them in the doorway.
We unpacked them in the street and carried them upstairs, after finding one of the packages labelled correctly contained the wrong product!
They returned the next morning with a replacement, and again refused to take the package up the stairs, leaving my daughter in law who is a featherweight to take it up the stairs herself.
Real men aren't they?
Service appalling not even worth one star, unfortunately they don't have a zero!