Was quoted 224 over the phone when I received credit card statement it was 324, called stated it was taxes and fees, they charged 100 dolllars in taxes and fees and lied about the quote, I asked to speak to a manager put me on hold every time for over a hour. I called back asked the operator if she could playback my conversation since they said it was recorded, no they don't have it, needless to say this is a scam, save your money use any site but this one, I thought it was legitimate since it was on the holiday inn express picture but it's not. Resolved to my satisfaction, Get a room refunded the difference very promptly,
Joseph, Great news-Your refund has been set up! We do take all of our customers' reviews very seriously and would appreciate it if you would either update your negative comments/star rating on Sitejabber with your positive resolution, or remove them. On behalf of the entire Customer Service Department with Getaroom.com, we thank you for the service opportunity.
Sincerely,
Getaroom
Joseph,
On behalf of the entire Customer Service Department with Getaroom, we thank you for the service opportunity. Our records indicate a refund has been processed and sent to your financial institution. We do take our customers' reviews very seriously and we thank you in advance for re-rating your customer service experience on the Sitejabber site to reflect your satisfaction with the positive resolution.
Sincerely,
Getaroom