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I saw that a Rayban frame options online had a "Ships same day" note, so I select it, given my old glasses were on their last legs.
Customer service verified my prescription I input a couple days later, presumably cause I'm blind as could be and they had to confirm. All good.
A couple weeks go by and I'm getting frustrated. Finally, after almost a month after placing my order, it came. Standard issue product, they work. Decent price. Responsive team. Just dang that took a lot longer than what was advertised online and the expectations made by support.
* EZContacts attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
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How it possible that this company has such a high rating? Possible fake reviews by the company?...
Positive: The order process was straightforward. Typical experience with onsite...
