I placed an order with ShopHq and used the value pay option. On the second month they charged my card twice for the same item/order. That was very disturbing because if I never took the time to look at my statement I would have never known (No telling how many others don't know). After contacting them to dispute this issue I was told that a claim was submitted and someone would get back with me. No one ever contacted me but 6 weeks later I received an email stating the issue was resolved 10 days prior to the email. Once again, if I don't check my card account I wont know that this is a lie. I had to call again to try to rectify this matter. They assured me that the double charge will be refunded in 5 business days... So, I placed another order using my existing ShopHQ credit card. A few hours later I get an email from the credit bureau stating that a hard inquiry was made by ShopHQ. Why! If I already have a card with this company? I gave no one permission to hit my credit!
I even had an issue some years ago where they were charging me for some type of payment protection that I never signed up or asked for. It added up to be almost $2000 and I was wondering why my bill was barely decreasing after my payments. The did remove the charges but fact that they did that without my permission should have warned me then!
For any one wanting to shop with ShopHQ, pay close attention to them. They will get you if they can.