Posted i got scam for review month or years. I was lucky i was able to communicate in chinese and i got my refund back. Since they told me they will refund me. I am not exactly sure i got back my refund but i guess i got it back. This company operate in china. If you can't just use chinese google translation tell them its not write to cheat people or you make a report of them to police since they have a website. And yes ask them to refund you.