Do not buy with these people they are scammers. Making a claim with them is quite a process. Respond when they feel like telling you there is no refund if you make excuses. Avoid having this problem, do not buy with them if you do not have a headache.
In my case, I claim for 2 pieces that I paid for and they say that there are 2 in that package, as you can see in the video it is only 1