The stubby holder was damaged in design with stitching, And 9 weeks later the stainless steel coffee mug never arrived - instead I got a letter saying it was damaged beyond repair?
No refunds yet.
Crooks.
I am so sorry to hear about issues that you're having with your order. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I can see that one of our agents has been in contact with you and asked for images of the product that you received so far. Please respond back to this email with the requested information and we can further assist from there.
I look forward to assisting you further!
Thank you,
Kevin
Jordan Has Earned 2 Votes
Jordan S.'s review of Zazzle earned 2 Very Helpful votes
Hi Jordan,
I am so sorry to hear about issues that you're having with your order. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I can see that one of our agents has been in contact with you and asked for images of the product that you received so far. Please respond back to this email with the requested information and we can further assist from there.
I look forward to assisting you further!
Thank you,
Kevin