JO R.

This company did not inform me that they were unable to ship items out of stock until i called and then was told the items may or may not be available!

I shop at Artbeads.com frequently but when they have a sale you'll notice they are low on many items, usually the stuff I want. Also, if you sign in, add items to your basket and leave it for a few minutes to resume shopping later everything is removed from your basket even though you had signed in. This can be very frustrating since now you have to try and remember what was in the basket. They are also very hard to reach by telephone, which wasn't the case last year.