jon v.

I paid Home Depot to install flooring in the contract it states all pad and tack strips will be glued. Thier installers came and stapled and nail into my radiant heat pipes. I informed the store and Customer Service through various methods each time pushed off to someone else. It has been 6 days and I still have not gotten a single rep to schedule an appt to come assess the damage. They are also so far refusing to refund me for the carpet I had to rip out myself to stop it from continuing to damage my house (as it is wet) or for the money I paid to have it install even though it was not done to the contract. I have told them repeatedly to please come see the damage and I can not get any help.