Jon R.

I ordered the door lock buttons for my 4 door F150. I paid for 4 lock buttons in total but only got 2 about a week later. I called and explained that I ordered and paid for 4 of them and only got 2. I waited patiently for another 2 weeks and still did not get the door buttons for the other two doors in my truck. I called again and explained what happened and was told they would ship them out. Now 3 weeks after that second phone call I still have not gotten my door lock buttons. I am done being patient and decided to leave this review of my honest experience with Jegs. Never again will I order from them. The problem is now I can not find any vendor that has the same version of my door lock buttons. I will have to order all 4 door lock buttons again to get some that match.

Update: I did finally get the other half of my order and an apology with an explanation. After getting the apology and my door locks I decided to change my 1 star rating to a 3 star rating because sometimes things can happen in business. I do feel that they care and they did follow through and made sure I got what I paid for.