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Jonna B.

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1 Review by Jonna

LightInTheBox

  • LightInTheBox

“BUYER BEWARE”
8/4/16

Custom ordered a CHIFFON wedding gown. I received a gown that was made from a heavy polyester material. The gown was advertised as being CHIFFON and Advertised in the beach wedding gown section. The company refused to refund. Stating the gown was a custom order. Yes it was a custom order HOWEVER the company did NOT send me the gown they advertised

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LightInTheBox F. – LightInTheBox Rep

Dear Customer, we sincerely apologize for the inconvenience. No worries, we'll take full responsibility of the problem. Could you please provide us the order number so that we can check it for you? We already contacted you in private message and ask for order number but haven't received your reply yet. Or you can contact us in Private message. We're looking forward to hearing from you.

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Jonna B.'s review of LightInTheBox earned 2 Very Helpful votes

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