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Jon L.

Contributor Level

Total Points
87

1 Review by Jon

  • LightInTheBox

10/8/16

I ordered a pair of boots that were priced fairly and looked good online. Really wasn't prepared for what I received! They actually were delivered in time frame indicated (actually a few days early) and I was surprised when I opened box to find a "Dr Martens" box complete with model number and all the markings from Dr Martens (I own 2 pr of actual Dr Martens boots). As soon as I pulled boots from box I could see these were not any where near quality boots, even tho they had Dr Martens hang tags and one curious tag "New from Dr Martens"... I have never seen a pair of boots with the toungue sown together in the poor manner these were and even tho they have Dr Martens insoles and "Air Wair" pull ups on back of boot the side markings state "Dr Marians"? The leather is so thin and the boots actually overlap at top when laced up! Dr Martens company was very interested in my comments and pictures of these boots and assured me they would look into this and they did not have these boots produced! Anyway this company Light in the box wants me to send back and then refund, not going to happen as I do not trust them, I guess I'll use them to work in the mud till the boots fall apart! I have yet to get an explaintion of why they tried to pass thes shoddy boots of as Dr Martens in the box. I would advise anyone of doing any business with this "knock off" selling company and am filing complaints with my state atty gen and federal trade commission regarding intellectual Property Infringement.

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LightInTheBox F. – LightInTheBox Rep

Dear Customer,

The supervisor of customer service created one ticket for you. Please contact her in this ticket and she'll definitely solve the problem. Please log in your account on a computer (not mobile). You can find your ticket here: https://www.lightinthebox.com/index.php?main_page=ticket_after_detail&id=13534277

Sincerely,
LightInTheBox Customer Service

Jon Has Earned 7 Votes

Jon L.'s review of LightInTheBox earned 7 Very Helpful votes

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