Jon L.

I wanted goods quickly for an urgent job; Rinkit offered one-day delivery for an additional payment - I made the additional payment, Rinkit sent it via Hermes so quite literally God only knows when it will arrive because neither Rinkit nor Hermes know.

Rinkit offered no apology or explanation why they couldn't be bothered to send it as per the order placed and so far have not even bothered to offer a refund.

Is it not possible for British companies to even attempt to give customer service? Though this isn't even close to that, to take payment to provide next day delivery and then to not even bother to try to do that is nothing less than fraudulent.

I ordered a Roca bath from these clowns. It arrived scratched so I wanted to return it.

When you call them you are greeted by people who can barely speak English - Indian/Pakistani accents that are so thick as to be incoherent.

You then get promised that within 48 hours it will be resolved, which sounds great except that they never get back to you.

I have phoned them 4 times over the last 2 weeks and each time to be told it will be resolved within 48 hours, it never is and they never ever contact you back with an update.

I paid via Paypal and Paypal are now investigating.

But avoid the hassle with these ROGUE TRADERS and just do not buy from them in the first place.

You have read this far so you have been warned, don't complain afterwards when you find out what I have told you is 100% fact.