They get you to review BEFORE the service is completed. No wonder. They ask for another FORTY NINE POUNDS (£49) on top of the £20 already paid. A total CON JOB. Will be reporting to Trading Standards.
The chat bot/person then tried to get my book idea from me. Which i didnt give. Closed chat. Never just give away your ideas. What you crazy?! Also register with a reputable copyright service before sending any ideas or work off to anyone.