I am utterly disappointed and frustrated with my experience ordering from this company. Despite placing my order well over a month ago, I have yet to receive my items. The lack of communication and accountability from their customer service team has been appalling.
After repeatedly reaching out to the company, I have been met with empty promises and illogical suggestions, such as waiting for the severely delayed delivery only to return the items for a refund. This level of incompetence and disregard for customer satisfaction is unacceptable.
The company's failure to fulfill their basic obligation of delivering products within a reasonable timeframe has left me questioning their reliability and professionalism. Their inability to provide a swift resolution or even a satisfactory explanation for the delay is a clear indication of their poor management and lack of concern for their customers.
I strongly advise potential customers to reconsider placing an order with this company. The stress, inconvenience, and frustration that I have experienced are not worth the risk. There are plenty of other reliable businesses that value their customers' time and satisfaction.
Until this company can demonstrate a significant improvement in their service, delivery times, and customer support, I cannot recommend them to anyone. Save yourself the trouble and take your business elsewhere.