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Joni B.

  • 1 Review
  • 2 Helpful Votes
  • 0 Thank Yous

Experience: Reference

Member since July 2019

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1 Review by Joni

7/20/19
I did one search during my 7 day free trail period, I also canceled it that day, I have 3 charges of 24.95 on my bank statement that I did not authorize, 5-20-2019, 6-19-2019 and 7-19-2019.
spokeoi
Spokeo I. – Spokeo Rep
Dear Joni:

I received your comment to the SiteJabber page for Spokeo on July 20, 2019 regarding the charges made on your account, and I am happy to assist in resolving this matter.

Please allow me to explain the charges associated with subscriptions selected to your account. Since all Spokeo subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date.

I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our Customer Care team through our contact page, http://www.spokeo.com/contact where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.

Thanks
-Spokeo Customer Care

Joni Has Earned 2 Votes

Joni B.'s review of Spokeo earned 2 Very Helpful votes

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