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After reading these reviews, I was careful to get IN WRITING confirmation that my account was downgraded to a free account. So, it has been "free" for about 45 days. Well, suddenly I noticed a $39.95 bill on my credit card. I logged in and I was switched to a premium account out of nowhere! I haven't even used the service in over 45 days and they randomly started billing me? I have the email proof that I should not be billed. For anyone in my position, PLEASE submit these to your credit card companies so that Rocket Lawyer's credit rating as a merchant is ruined and they cannot do this to anyone else.
Jon D.'s review of Rocket Lawyer earned 11 Very Helpful votes
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Two or three weeks ago I subscribed for a very brief period to take advantage of your offer a...
Jon, I am so sorry to hear that this has happened. I am happy to assist you personally regarding the matter and to get this resolved. To do so I would need to be able to locate your account. At your earliest convenience, please contact me at 877-881-0947 ext 5025, or email jknighton@rocketlawyer.com.