Contacted Tobi customer service this evening and immediately received a response from Kelsy... She responded back to me multiple times over a 30 minutes span and did a great job of accepting my return which was outside of their normal timelines.
I did not expect them to accept the return or even provide me a free return shipping label, but they did.
Impressed with their responsiveness and customer service.
I don't post comments often but this was impressive and very helpful. Will shop with them again!
Jon Bitto