Jon B.’s Reviews of FreeShipping & more

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FreeShipping

Shipping

“Not a good service for everyone; it didn't work for me.”

12/23/18

I wanted to use the word Scam, but wished to be polite. I believe I tried to use this service once, through Hammacher-Schlemmer, but don't think it worked for me. So, I forgot about it... until I saw a bill for $12.97 for a month from Free Shipping.Com! This gets worse, because I had a discount for the item I purchased from H-S, so they wouldn't apply a second discount in the form of free shipping from FS.com.
The people at FS were polite on the phone and I was also polite. I will see if I get my refund from FS as promised.

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Thank you

Help F. – FreeShipping Rep Over a year old

Hi Jon,

Thank you for your feedback, please reach out to me directly at Help@Freeshipping.com and reference customer loyalty #FS492. I will be happy to make sure your refund was processed and your rebate is paid.

Thanks!

Samantha
Freeshipping.com
Customer Service Supervisor