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Horrible communication! No one can help you! After waiting for an hour the phone just goes to post call survey and hangs up. They lost my VIN verification, but won't admit it! I even provided the tracking and signature and they just make a note in the system (that goes no where). Cannot get direct phone number or extension for anyone once the purchase if made. They will give you an email to a person once you complain enough, but the email will go unanswered.
Jonathan S.'s review of Vroom earned a Very Helpful vote
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