Absolute disgraceful and Sham of an organisation. Booked £1600 flights which they cancelled 2days later. Still no refund and no escalation complaint process. We call daily and get the same scripted response from operators who don't care.
Tip for consumers: The flights you book are not real. You have your money over. They cancel 24 -48hours later, and don’t refund you. Saying it’s with the airline
Products used: Flights booked to New York x3 (£1600). ESky cancelled 2 days later and we still have not been refunded a month later!