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Jonathan M.

Contributor Level

Total Points
89

1 Review by Jonathan

  • Tillys

4/26/20

I ordered my wife a pair of the grey Adidas U Path Runs on April 17th. Original delivery date was Tue 4/21 that changed to 4/22 then 4/24 and finally settled on 4/25. The shipment arrived and upon opening the packaging I discovered they sent the wrong shoes! I called there customer service number, which the individual on the other end sounded like she just rolled out of bed, and had zero luck getting it resolved. They said I'd have to pay to send the shoes back, pay for expedited shipping to get the right shoes sent, and then come to find out they're now sold out of the shoe I ordered and paid for. At this point I want to be reimbursed for my order to which the CS rep says could take up to 3 weeks. Never again will I do business with this company.

Jonathan Has Earned 9 Votes

Jonathan M.'s review of Tillys earned 9 Very Helpful votes

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