Jonathan M.

I've received two bikes now from BD and both experiences were great. The Gravity Avenue F XD is an excellent bike that has performed beyond expectations thus far. Putting the bike together was incredibly easy. The customer service staff was highly responsive and I had both bikes within the same week of purchase with email and tracking in my inbox same day. The CS manager even offered a discount for my replacement bike after the first was stolen in the city. They made me more comfortable in a situation that was very upsetting. I will not purchase future bikes any other way from now on and highly recommend using BikesDirect.com