Jonathan M.

I ordered two pairs of Beats urBeats headphones that were supposed to be brand new on 04/13/2017, one pair the sound isn't working in the left side I had tried them with two tablets and a computer (Same Results) so I contacted Apple customer support come to find out both pairs of headphones are used and had been returned multiple times and the warranty is expired for both pairs definitely not new. I have also tried to contact the company via phone and it's just a voice message telling you to email them so I did and they're refusing to resolve the issue. I have also contacted Better Business Bureau hopefully everyone else that they scam will also make a report with Better Business Bureau