Thumbnail of user jolj

jol j.

Contributor Level

Total Points
81

1 Review by jol

  • Oh Polly

1/7/19

I ordered from them in November, it is now January. I still don't have my clothes. The customer service is very very difficult to get into contacts with and they respond 5 days later. After weeks of tedious back and forth, they finally responded and said they would ship me another order. When i just received my order from MONTHS ago, I'm not sure why they failed to ship more than half of my order... Some of stuff from this site is super nice sometimes its a hit or miss with the sizes. Overall, the customer service almost makes shopping with them unbearable. I asked them to do something for the inconvenience and they did not. The outfits I ordered was suppose to be for the holidays and for my birthday in December, they literally ruined my events since I had to run out last minute and purchase new outfits. I do not recommend them because they are not reliable and its hard to get into contact with any one from the company. Its so sad a company with nice clothes ruins it by not being so unreliable and making a shopping process so difficult for the customers.

Service
Value
Shipping
Returns
Quality

jol Has Earned 1 Vote

Jol J.'s review of Oh Polly earned a Very Helpful vote

jol hasn’t received any thanks yous.

jol doesn’t have any fans yet.

jol isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user vitaliyo5
4/13/24

My daughter trusted this site and we placed an order. There was a complete lack of communication...

Thumbnail of user katiemarchiondo
2/13/24

I ordered a dress for my birthday celebration, with express shipping. I got my order yesterday,...