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Jolie V.

Contributor Level

Total Points
81

1 Review by Jolie

  • Flighthub

10/5/18
Verified purchase

We were not notified about the change. It would have ruined our trip. They were terrible to get a hold of and would not say we would get a refund but made us cancel to get a new flight.

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Sarah C. – Flighthub Rep

Good day,

Thank you for your message and your feedback.

As mentioned in the terms and changes to flights, including flight delays do unfortunately occur and must be agreed upon by our travellers at time of booking.
Upon review of the booking and notes, our Customer Service Representative confirmed your ticket was refunded by the airline.
We apologize for any inconvenience you may have experienced.

Kind Regards,

FlightHub Team

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