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I returned over £200 worth of items via there website. Over a month later I still have no refund. There is no way of contacting anyone from House of Fraser, their customer service email just bounces back, they have no phone number, no live chat. Only messenger which they simply don't reply to. I have never been so frustrated, it is theft.
Tip for consumers:
Do not use, because if you have a problem there is absolutely no way of contacting anyone to sort it out.
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House of Fraser will you please just give up as you are terrible and you are causing misery to so...
