John x.

I've been buying/wearing timberland boots for over 40 years and I used to appreciate their product(s) -- over the past 5 years though I've had nothing but problems with my timberland boots.

-One pair of timberland boots wore well but the soles kept pulling away and over the past 5 years I've had to glue them at least 4 times; I didn't use these boots for work.

-I also had a pair, that looks like the current 6-inch premium timberland boots, that I had to glue the soles twice over the past 3 years. Then the mid soles started
Crumbling apart so I couldn't glue them anymore, the soles on these boots only had about half wear, and I had to throw them away.

-I also have a pair of timberland pro sport series boots that have quite high uppers (probably around 10") and I have only worn these timberland boots a few times to go hiking in the winter. The leather on these timberland boots is in excellent condition (the leather is free of any damage or wear) and the soles hardly have any wear on them. A couple of years ago I went to wear them and found that the mid soles were disintegrating and crumbling apart. I knew that these boots were past the one year warranty but I mailed them to timberland hoping that they would recognize that these boots were hardly worn, that timberland used a defective material(s), and that timberland would take care of a long term customer and repair/replace them. Timberland returned the boots to me stating that they were out of the one year warranty period.

Through the years I've probably purchased ten pair of Timberland boots and had been pleased with them. But these last three pair of boots have been horrible. Did timberland use material in the midsoles trying to be green' that would decompose when thrown out but are decomposing before then? Did timberland just screw up in choosing the material of the mid soles? Did timberland just try to save money by using cheap material(s) in the midsoles? When I spend $100 to $300 on a pair of boots I expect them to last, I might wear them out which is fine, but I don't expect hardly used boots to just start falling apart!

Timberland won't take care of thier atrocious material blunder and forces their customer(s) to bear the cost of their mistake. From reading online there are many other people having the same problems, and other problems, with their timberland boots. With
Timberland not standing' by their products/customers I think that timberland will lose many customers and revenue... timberland has definitely lost me as a customer for any of their products!