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John W.

Contributor Level

Total Points
80

1 Review by John

  • Signpost

12/15/22

Criminal! Avoid! You will absolutely regret dealing with this company. Their product does not work and their billing practices are sneaky and deceptive. I tried to converse with them, but they don't discuss - they merely tell you how to cancel. It's laughable!

I have instituted a lawsuit against them. Please avoid them - I should have and I regret it.

John

Tip for consumers:
Avoid. I should have.

* Signpost attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality
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Laura N. – Signpost Rep

Hi John – We’re sorry to hear about your experience with our new beta feature and our service. Sometimes, we discover challenges that need to be explored with our software and fixed along the way. As discussed, we have already offered you a free month of service, which you declined. We’ve been trying to get in touch with you, to no avail. As of today, we have refunded the charges for service for 2 months. We plan to close out your account by end of day unless we hear otherwise. Again, we’re sorry that you had a poor experience, and wish you the best of success in the future. – The Signpost Team

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