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Ordered a Samsung Galaxy tablet in time for a Christmas delivery. Paid for it online and waited... and waited... and waited. Tried to contact them but this proved almost impossible - with over 30 in telephone queues.
They failed to contact me - despite them having my email & phone contact details. Now, almost a MONTH later, I braved the long queue & finally spoke to an employee. He informed me that the model was out of stock & would have to be re-ordered. No wonder I cancelled on the spot. Dreadful customer service. Will never deal with them again.
Tip for consumers:
AVOID like the plague!
Products used:
NONE! Tried to buy a Samsung Galaxy tablet but Currys failed to deliver 4 weeks later: told me it was out of stock & I would have to re-order.
John W.'s review of Currys Ltd earned a Very Helpful vote
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Empty.
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