For an excellent inexpensive platform to sell on. Thank you for the quick response in fixing a mistake that you did not have to do, but did. Okay, you may not be the fastest when it comes to customer support, but compare to Ebay's, your performance is outstanding with real results. I made a mistake, not a good one, and because of my mistake I never expected Bonanza to go back and fix it for me. Why? Because they did not have too. I got results that I never expected, and was very surprised since the fix was more beneficial to me than to you. I have sold some things, not a lot. What I have sold has been flawless, without any interference, or heavy handed tactics like some other company we may know. I have been allowed to sell with ease, without the feeling of extortion, and or abuse. You have treated this seller as your customer, and thus I am very grateful. I never hear from you unless I call out first which is rare. Like I have said I have not sold a lot on the ranch but I want too. The possibilities could be unlimited. I am very pleased in every aspect with Bonanza. It isn't perfect but it sure a lot better than most. The fees? What fees in comparison to everyone else? There is an old saying that you get what you pay more, but with Bonanza I get so much more. I am sure I may one day have issues, but I cannot imagine they won't try to make it right as they always have. This true, I have gotten more from Bonanza than Bonanza has gotten out of me. I feel that if I needed to btch at anyone would be to that other company who provides lousy customer support, policies that aid in thievery, wants to be a nanny to my business, thinks sellers are scum of the Earth, all the while paying outrages fees. For all that and more, I want to say thank you to those @ Bonanza. I truly get more than what I pay for.....I lot more! zoso To those who complain, you pay nothing but you sure demand a lot from this company that provides a platform and store without cost. Their fees are next to nil but many of you believe they owe you the world. If you do not like them than move off or open up a real story with real fees. And to the person who blames and believes that Bonanza should lock your store at night. What are you doing about your own security? If you feel violated or wrong than go after the culprit, not someone who treats as you should be treated, a third party entity. If someone is infringing on your rights, your product or identity then call the police and get a lawyer and sue the villain. A landlord may give you the space for your store and a key for the door, but it is your store, your responsibility, not that landlord. Many of you literally pay nothing for Bonanza and you come off rather abusive believing that they should even do more for the lot of you. In all honesty, I am sure their lawyers have already laid those terms out of all of us. I think Bonanza is nice to even reach out because they could easily delete your accounts, and sue some of you for liable, with good cause. If you are over 18 years of age, you, not your parents can be held accountable for your words. Business is not a game and if it is treated as one you will lose every time.....This company provides a platform for you to sell, it isn't your day care provider. If you need a nanny there is always that other company. Anyway, Great Company Bonanza! Great Job! Thank you!