I didn't believe the bad reviews online about Christie and Innovedge because she was friendly before signing up. Make Lots of empty promises that I'll get full refund before payment But when seek for refund because of problems entering Msia, Christie changes immediately to a rude & nasty woman. She says there'll be forfeit and ignored my attempts to contact her. Still no news on my refund. Beware of this agent even if you're desperate for maids. The sufferings posted as real.