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Made a hotel reservation the day before at 3:30. Called 10 minutes later to make a cancelation due to flight issues and policy states that the cancellation must have been make at 12:00PM the day my reservation was made. Meaning I would have had to cancel my reservation 3 hours and 30 minutes before I had actually made the reservation. Never again will I book through Priceline. The cancellation fee was the full price for the hotel.
Tip for consumers:
Make the reservation through any other company. Priceline is not reliable and can only contact managers through letters.
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