- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
Their web-site search system returned the wrong part. Just wanted to return it and re-order the correct one. Their customer support said great, but there will still be a 25% restocking fee and will have to pay for return shipping. Should have just used Amazon. They were completely unapologetic.
Tip for consumers:
Like many discount sites, if the transaction goes well you will be happy. If there is an issue, that is when you see that the discount is not worth it.
John S.'s review of Genuine Replacement Parts earned 2 Very Helpful votes
John hasn’t received any thanks yous.
John doesn’t have any fans yet.
John isn’t following anybody yet.
Empty.
They automatically determined the part I ordered was used and would accept a return. I ordered...
I ordered three parts, and received two that were wrong. I sent photos clearly showing the error...
