- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
I received a call shortly thereafter, as I believe there was a miscommunication somewhere b/t departments and what information was updated or the person had access. Anyway, the woman that called I believe was adamant and apologetic. I received a refund, and am satisfied 100% with everything I paid for. Sorry it took so long to write this... she didn't even request that I do anything in trade. Thank you.
I called on 1/25/2024 to request a refund of a product I had not use for and paid for on 1/02/2024. My CC, receipt from LZ, and MY ACCOUNT page all from LZ all state that fact. In my call the agent stated that this order number was on 12/24/2023 (even if that was true, are you that hard up to steal $299.00?), anyway all my evidence clearly shows that this request for refund was well within the time frame. Enough said.
Tip for consumers:
The information they were sharing with me on their end did not match all the evidence I had on mine
Products used:
LLC formation, paid for and accepted in December, but not the Compliance subscription paid for in 01.02.2024
* LegalZoom attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
John hasn’t received any votes.
John hasn’t received any thanks yous.
John doesn’t have any fans yet.
John isn’t following anybody yet.
Empty.
