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I booked a flight with the free cancellations.
I booked a flight at noon and had to cancel the flight 5hrs later. CheapOair charged me an extra $90 for canceling my flights, even though it was advertised as free cancellations. Customer service is an Indian call center, not much help there. Stay away from cheapoair scam.
John S.'s review of CheapOair earned 5 Very Helpful votes
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Hi John, sorry to hear you had to cancel your reservation. Glad you referenced the free cancellation policy. Yes indeed we do offer a "free cancellation" if you call within the first 4 hours of making the reservation. As you mentioned, you called within 5 hours, so there is a cancel fee, but let us look it over, and see how best we can resolve this. My apologies for the inconvenience.
CheapOair.com